Your feedback is important to us

We would like to hear from you – your thoughts, suggestions, and even any concerns you may have. Your feedback will play a pivotal role in helping us enhance our services to meet and exceed your expectations. Whether you’ve had an outstanding experience or faced any challenges, your input will guide us in making improvements.

Your feedback is invaluable to us because it helps us to:

Continuously Improve: Your input helps us identify areas where we can improve our services, streamline processes, and enable us to continue to meet the community’s needs.
Personalise Solutions: Your suggestions provide insights into your unique needs and expectations, allowing us to adapt our services to better meet your requirements.
Proactively Resolve Issues: If you have encountered any issues or concerns, sharing your complaints enables us to address them promptly and find effective solutions.

Here's how you can share your feedback with us:

Share your feedback and suggestions conveniently to [email protected]
Complete the Support Coordination Service Improvement Survey where you can rate your experience and provide specific comments about the program.
Complete the Information and Support Service Improvement Questionnaire where you can rate your experience and provide specific comments about the program.
Complete the Complaints Form where you can provide specific comments related to an incident or concern.
Contact our Support Team if you have immediate concerns or need assistance. They are here to help and to address any issues promptly.

We genuinely appreciate your participation in this process as we strive to create a better experience for you. Your insights are the key to our success, and we are committed to acting upon them to enhance your experience with Huntington’s Victoria